Effective date: 07/04/2026

Tribeca Printworks LLC (“Tribeca Printworks,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website, order printing and framing services, or communicate with us.

Information we collect

  • Information you provide: your name, email address, phone number, billing and shipping address, order and project details, uploaded images/artwork, and payment information you submit to place or discuss an order.
  • Information collected automatically: basic usage and device data (e.g., IP address, browser type, pages viewed) via cookies and similar technologies to operate and improve the site.

How we use your information

  • To provide, process, fulfill, and deliver your printing and framing orders.
  • To communicate with you about your inquiries, quotes, orders, and delivery — by email, phone, or text message (see SMS / Text Messaging below).
  • To provide customer support and respond to your requests.
  • To operate, maintain, and improve our website and services.
  • To comply with legal obligations and enforce our terms.

SMS / Text Messaging

If you provide your mobile number and opt in (for example, by submitting our “Text us” web form or by texting us first), we use it to send and respond to text messages related to your inquiries and orders — such as order and delivery updates and customer-care replies. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help. Opting in to text messages is not a condition of purchasing any product or service.

 

We do not sell or share your mobile opt-in information, phone number, or SMS consent with any third parties or affiliates for their own marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third parties.

How we share information

We share personal information only as needed to run our business — for example, with service providers who help us process payments, ship orders, host our website, and send communications on our behalf — and only so they can perform those services for us. We may also disclose information when required by law or to protect our rights. We do not sell your personal information, and we do not share mobile/SMS opt-in data as described above.

Data retention & security

We keep personal information for as long as needed to provide our services and meet legal, accounting, or reporting requirements, and we use reasonable safeguards to protect it. No method of transmission or storage is 100% secure.

Your choices

You may request access to, correction of, or deletion of your personal information, and you may unsubscribe from marketing email or text messages at any time (reply STOP for texts). Contact us using the details below.

Children’s privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the latest revision.

Contact us

Tribeca Printworks LLC · 333 Hudson St., Ste 201, New York, NY 10013 · info@tribecaprintworks.com · 212-966-1976